Avianca Airlines Seat Assignments


Choosing seats with Avianca


Choosing seats with Avianca

I have just booked two business class fares on the new Avianca flight LHR to Bogota. I can't work out how to choose/reserve seats - maybe it's not possible before check in.

Does anyone have any idea if I can do this? I don't have any Star Alliance accreditation - I'm usually a One World man.
 
Programs: BA exec club. Priority Club, Hilton honors, spg,
 
Apr 6, 14, 2:40 am
 
I have never had any luck assigning seats on the internet ahead of check in. Even when I book through my company's travel site, though you can see the seat map and it says that seats can be assigned, it won't let me do it in the end.

On check in, it has worked fine for me.

I have had the company travel agent call AV to assign seats, and that seems to work. I have not personally made a call, so I don't know if that is a special privilege for travel agents or if anybody can do it. I would think, though, that with a biz class fare you should be allowed.
 
Apr 6, 14, 4:46 am
Try calling Reservations and expain your situation. They can and should be able to assign a seat ahead of check in. During online check in you can see the seatmap and change seats if you like (I haven't tried to though..) Safe Travels.. BTW, since you said Oneworld. Use the LAN Sala VIP in BOG. Heads and Shoulders above the AV Lounge (Funny thing, you can view either lounge when your seated in one or another as they are just across the way from each another) I tried both and would go back to the LAN if I had choice (Much bettter food and alcohol offerings and the hard scape and seating in fantastic. Bet lounge I have been in for some time...)
Originally Posted by Spineynorman
I have just booked two business class fares on the new Avianca flight LHR to Bogota. I can't work out how to choose/reserve seats - maybe it's not possible before check in.

Does anyone have any idea if I can do this? I don't have any Star Alliance accreditation - I'm usually a One World man.

Last edited by Flying Machine; Apr 6, 14 at 8:22 am
 
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
 
Apr 6, 14, 7:59 am
 
Programs: AA EP, CM PP, AV GM, UA Silver, SPG Gold, Hilton Diamond, Hyatt Plat, Marriott Plat, Accor Plat
IME, AV doesn't allow seat assignments ahead of check in on anything less than the highest redemption level offered. I regularly book Clase Negocios between SJO and MDE via BOG, and they won't allow me to choose my seat ahead of time, as I always choose the discounted (fewer miles) option. Phoning in has resulted in confirmation of this policy.
 
Apr 10, 14, 8:04 pm
 
Programs: Delta-DM, United, Hilton-DM, SPG-PLTM
Quick question, I too have just booked 2 business class seats - traveling IAD - BOG- LIM - CUS and back via SAL. the above answers my questions on assignments so thanks.

My other questions is are the seats truly "business" seats? I typically fly SkyTeam, and am wondering if the business seats will be like business/1st on short hall US flights - slightly wider, more recline, etc.
Or I recently flew AZ (Air Itilia in case I got the code wrong) from LHR to FCO and their "Business seats were same as coach - they just left the middle seat open, 3 across but only 2 sitting there, one at the window and one on the aisle.

Just trying to get a heads up of what to expect, it's a hello of a trip, but well worth it to see Machu Picchu.

Thanks in advance for your input.
 
Jun 6, 14, 12:47 pm
 
I can only speak from personal experience to IAD-BOG, which will be an A319 or A320. Those have the equivalent of US domestic first seats. I have found them to be comfortable and the service/food good.

I believe that AV often flies the A330 on BOG-LIM and I understand that has a more international style business seat, though I don't think it's lie-flat. Take my comment with a grain of salt, as I haven't experienced this route or the A330 myself.

As for the European-style regular seats with one blocked in the middle: I have never seen that on any jet AV aircraft. I've done a fair bit of intra-Colombia flying, and I think if that existed it would be on those short routes. Again, this is my experience and others may know better.
Originally Posted by QDDawg
Quick question, I too have just booked 2 business class seats - traveling IAD - BOG- LIM - CUS and back via SAL. the above answers my questions on assignments so thanks.

My other questions is are the seats truly "business" seats?
 
Jun 8, 14, 6:03 am
 
Programs: Delta-DM, United, Hilton-DM, SPG-PLTM
Thank you for this info, from what I could gather on seatguru your info sounds correct.
 
Jun 9, 14, 3:13 pm
 
Location: BOS/PVD, LIM, PTY
Programs: US CP, DL PM, UA Silver, HU/TJ Air Gold, Hilton Diamond, IHG Plat (Yay!)
I've done that route quite a few times in Biz, there's some variety.

IAD-BOG is usually the A319 Image- One of the worst, but it does have AVOD. If you have the A320 the seats are more comfy.

BOG-LIM is on the A330 for the afternoon departure. I'm not sure when it leaves BOG, but the LIM-BOG leaves at 5:30, so around 1PM. I'm guessing you'll be on the later flight which is an A320 Image

LIM-SAL is similar - the 4am departure is the A319, and the 10:30 one is the A320.

The real tricky one is SAL-IAD. Avoid the TACA A319s. They rotate on the IAD flight, but I just flew this route twice(the 2AM arrival), and the A319 was awful. No AVOD, hard seats. Avoid, because the A320/321 are quite nice.

Pick a middle row as they run out of meals a lot IME.
 
Jun 9, 14, 5:18 pm
 
Programs: Infinitely Pointless AP 35k, SQ Gold, Jiffypark Manhattan Gold
Isn't it strange? I've flown AV between MDE/BOG/CTG/CLO then internationally MIA/IAD/FLL (I think, I can't remember haha). You can go BOG-MDE which is ostensibly 25 minutes in the air and 20 minutes on the ground but you get AVOD. Then you can go SAL-IAD with nothing? Regardless of being old TACA or whatever they really should deploy their planes better. If memory serves I flew BOG-IAD on an A319 which was a pretty long flight and had no AVOD. I'm fine with their seats and the FAs are always pleasant, but 4+ hours with no entertainment was bunk. It was quite a while ago though...things hopefully have changed on that route if BOG-MDE has entertainment.
Originally Posted by benzemalyonnais

The real tricky one is SAL-IAD. Avoid the TACA A319s. They rotate on the IAD flight, but I just flew this route twice(the 2AM arrival), and the A319 was awful. No AVOD, hard seats. Avoid, because the A320/321 are quite nice.

Pick a middle row as they run out of meals a lot IME.
 
Jul 20, 14, 11:14 am
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Advance Seat Reservations

How are seats assigned on my flights?

For our packages that include flights, we do not usually assign seats. The airline typically assigns your seats within 24 hours of departure, either when you check in at the counter or during online check-in (if available).

Can I request specific seats ahead of time?

Yes, in most cases. Requests for specific seat assignments more than 24 hours before departure are allowed by most of our airline partners. These are known as “Advance Seat Reservations.” But like most domestic airlines, many international airlines now charge fees for advance seat reservations in economy class. (These fees usually do not apply to business or first class, and are often waived for elite members of their frequent flyer programs.) Any such fees are not included in your package price.

Usually, the sooner you request a seat assignment, the more options you have. Airlines do their best to honor seating requests, but such requests are generally not guaranteed due to possible last minute changes in aircraft or operational requirements.

So how do I make an Advance Seat Reservation?

After you book, please contact us (by phone is best) about seat assignments.

  • If the airline does not charge a fee, we will happily help you reserve your preferred seats.
  • If the airline does charge a fee, you will need to request your seats directly from the airline and pay the fee to them. We’ll provide you with their contact information and the approximate cost. If we have not already issued your flight tickets, we’ll usually need to do that before you can make an advance seat reservation. For some packages, we issue tickets immediately after you book, but for most, we issue tickets only after we receive your final payment.

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